Job Description

Packer White Glove Delivery & Casegoods

The Packer White Glove Delivery & Casegoods is responsible for preparing luxury casegoods furniture for shipment by carefully inspecting, wrapping, protecting, and packaging finished products to ensure they arrive in pristine condition. This role plays a critical part in preserving the craftsmanship and quality of Vanguard Furniture by using specialized packing methods designed for white glove delivery and premium customer service.

Position Responsibilities

• Inspect finished furniture for cosmetic defects, damage, or quality concerns prior to packaging.
• Carefully wrap and package casegoods using protective materials to prevent damage during transportation and delivery.
• Apply white glove packaging standards to ensure products arrive in showroom-quality condition.
• Install protective materials such as foam, blankets, corner protectors, plastic wrap, and custom packaging as required.
• Verify product identification, customer information, hardware, and accessories are complete before shipment.
• Assemble cartons, crates, or specialty packaging as needed.
• Secure furniture for shipment while protecting delicate finishes, veneers, glass, mirrors, stone, and decorative components.
• Work closely with Quality Assurance, Shipping, and Production teams to resolve packaging or product concerns.
• Follow shipping specifications and customer-specific packing requirements.
• Safely move furniture using carts, dollies, pallet jacks, or other material handling equipment.
• Maintain a clean, organized, and safe work area.
• Meet production schedules while maintaining exceptional quality standards.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent preferred.
• Previous manufacturing, shipping, warehouse, or furniture handling experience preferred but not required.
• Experience handling high-end or luxury furniture is a plus.
• Ability to safely lift and move large furniture pieces.

Knowledge, Skills, and Abilities

• Strong attention to detail and commitment to quality.
• Ability to recognize cosmetic defects before shipment.
• Understanding of proper furniture handling techniques.
• Ability to follow packaging specifications and work instructions.
• Strong organizational skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Commitment to protecting finished products and delivering an exceptional customer experience.

Physical Requirements

• Ability to stand and walk for extended periods throughout the shift.
• Frequent bending, lifting, reaching, twisting, pushing, and pulling.
• Ability to lift or move up to 75 pounds independently and heavier items with assistance or appropriate equipment.
• Frequent handling of large furniture pieces.
• Ability to operate pallet jacks, carts, dollies, and other material handling equipment.
• Ability to wear required personal protective equipment (PPE).

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